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eBdesk eXpert Knowledge
Management runs on eBdesk eXpander (Windows 2000) platform,
utilizing eBdesk eXpert Knowledge
Server.
eBdesk eXpert Knowledge Management is
a product designed as a complete knowledge
management solution. It captures knowledge
assets across data sources, and then
allows organizations to harness the
collected knowledge assets from a single,
logical point of access. By automating
most of the process of gathering and
managing knowledge, it will benefit
organization and every single user within
the organization..
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Features
We
excerpt several screens to give you illustration
about this product. You can also read introduction
paper in Microsoft PowerPoint Presentation
file [
eBdesk eXpert Introduction  [315KB]
]. For
detailed screens you can browse through each
module (left menu).
Comprehensive Taxonomies
Taxonomy represents a map of knowledge
assets. Placing content in the right context
is probably the most important process in
building taxonomy. eXpert enables users to
freely build knowledge taxonomy according
to the needs of a specific business process
by creating categories of unlimited depth
and breadth.
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Collect
Multiple Types of Content
Using Content Manager capabilities,
eXpert can accept almost any type of content,
from images, articles, news, events, documents,
maps, database content, etc, and apply a common
action - such as method of storing and retrieving,
indexing - to all content, regardless its
format.
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Fast
and Powerful Search Capabilities
Users can perform search to knowledge repository
using simple or advanced search interface.
Both ways, search will be conducted to all
stored content, regardless its format.
Users have the flexibilities to use either
simple or Boolean search, or limit search
to a certain condition such as search only
to specific folder, . The Search Server will
accept the request and within seconds will
return an accurate result, sorted by content
relevancy to keyword.
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